Shipping policy

Rescue Pup Coffee Co. Shipping Policy

At Rescue Pup Coffee Co., we believe that fresh coffee makes all the difference. That's why we roast your coffee beans only after you place your order, ensuring that you receive the freshest possible product. Here’s what you can expect from our shipping process:

Order Processing & Roasting:

  • Freshness First: We roast your coffee beans directly after you place your order to ensure maximum freshness and flavor.
  • Processing Time: Orders are typically roasted and shipped within 5-7 business days after they are placed.

Shipping Methods & Delivery Times:

  • Standard Shipping: Typically takes 3-7 business days after the order has been processed and shipped.

Shipping Costs:

  • Shipping costs are based on the weight of your order, your location, and the shipping method you choose. These costs will be calculated and displayed at checkout.
  • Occasionally, we offer free shipping promotions. Please check our website for any current offers.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your delivery.

International Shipping:

  • At this time, we only ship within the United States. We are working on expanding our shipping options to international locations in the future.

Incorrect Shipping Information:

  • Please double-check your shipping address before completing your purchase. Rescue Pup Coffee Co. is not responsible for packages delivered to incorrect or outdated addresses provided by the customer. If a package is returned to us due to an incorrect address, additional shipping charges may apply to reship the package.

Lost or Damaged Packages:

  • If your package is lost or arrives damaged, please contact us at rescuepupcoffeeco@gmail.com as soon as possible. We will work with you and the shipping carrier to resolve the issue.

Thank you for choosing Rescue Pup Coffee Co.! Your purchase not only brings you delicious, freshly roasted coffee but also helps us support local animal rescue organizations.